Cryogenic & IVF Logistics

IVF Courier Logistics, Proven End To End.

One AI-driven platform plans each collection, tracks every shipment and its temperature on a live map, proves every handoff, and tallies revenue as the work happens, so you protect what is irreplaceable and what you earn.

  1. 1Bulletproof custody. Every handoff is confirmed, time-stamped and written into an immutable chain-of-custody trail.
  2. 2Nothing in transit unseen. Location, temperature and ETA on one live map, with an alert the moment something drifts.
  3. 3Revenue as it happens. Collection, mileage and storage fees accrue in real time, so billing is never rebuilt after the fact.

Trusted by more than 300+ companies around the world

  • City-of-Vancouver
  • LOreal
  • British-Columbia
  • Government-of-Manitoba
  • Disney
  • Nestle
  • John-Deere
  • Scotiabank
  • Wells-Fargo
  • Chevron
  • FedEx
  • Walmart
  • ATT
  • freshbi-business-intelligence-data-analytics-ai-kaiser-permanente-update-2

01The problem

In IVF logistics, one gap costs more than the fee

  1. Problem 1
    Stacks of paper and spreadsheets surrounding laptops

    Custody lives in texts and paper

    Handoff confirmations, photos and manifests are scattered across phones and paperwork, so proving chain of custody means reconstructing it.

  2. Problem 2
    People at a whiteboard surrounded by question marks and unreadable charts

    Excursions surface too late

    A temperature drift or a delay is spotted after the fact, when the only option left is damage control.

  3. Problem 3
    Sketch of cash flow chaos

    Billing trails the work

    Collection, mileage and storage fees are pieced together after delivery, so revenue arrives late and disputes take hours.

The cargo cannot be replaced, so the trail behind it cannot have gaps.

02What changes

From phone calls and paperwork to a controlled chain

Manual coordination

  • Chain of custody pieced together from texts, photos and paper
  • Temperature and ETA checked by phone
  • Compliance checklists tracked separately from the shipment
  • Billing rebuilt from trip logs after delivery

With FreshBI

  • Each handoff confirmed by a simple text and logged automatically
  • One live map with location, temperature and ETA
  • Required checks built into every shipment from the first request
  • Revenue tallied as events happen, with a trail behind every line

03How it works

From pickup request to cryogenic storage

One platform carries each shipment from the clinic's request to storage, with every step planned, confirmed and recorded.

  1. Plan Route, timing and checklist for every request
    • Clinic request
    • Consents
    • Dewar specs
  2. Dispatch Couriers confirm by text, no app required
    • SMS
    • Photo evidence
  3. Transit Live location, temperature and ETA
    • GPS / telematics
    • Temperature sensors
    • Traffic data
  4. Handoff Proof of delivery and custody transfer validated
  5. Close and bill Trail archived, fees tallied

04Under the hood

Four capabilities, one platform

One source of truth

Every shipment, asset and event in one live model

A continuously updated model links shipments, couriers, dewars, clinics, consents and billing, so every screen shows the same truth.

  • Models what mattersCryogenic thresholds, custody events, governing rules and billable metrics are built in as first-class objects.
  • Connects to your TMSShipments sync from your transport management system and telematics, with no rip and replace.
  • Ask it anythingAn AI assistant answers in the context of whatever map or shipment you are looking at.
A dial and charts monitoring performance
Live visibility

See every cryogenic shipment the moment it moves

Dispatch and operations watch the whole fleet on one map, and hear about problems before the clinic does.

  • A live mapEvery in-transit shipment with its location, route and ETA, updated continuously.
  • Temperature watchSensor readings tracked against cryogenic thresholds, with an alert on any deviation.
  • Proactive updatesDelays and ETA changes go to couriers and clinic contacts automatically.
Person at a compliance command center with monitoring screens
Proof and compliance

A chain of custody you can hand to an auditor

Evidence is captured at every handoff and sealed into the shipment record, so inspections and disputes are a lookup, not a hunt.

  • Evidence at every handoffPhotos, manifests, consents and temperature logs arrive by text and attach to the shipment.
  • A tamper-evident recordEvery event is time-stamped and archived as an immutable trail.
  • Rules built inChecklists mapped to the rules for IVF tissue handling, hazardous-materials transport and patient privacy.
Person and AI assistant reviewing charts and insights
Revenue and reporting

Know what every shipment earns while it moves

Finance and operations see the same live numbers, so invoices are ready the moment a delivery closes.

  • Fees accrue liveCollection fees, per-mile transport and daily storage are tallied as events happen.
  • An operations control towerManagers see fleet-wide revenue, utilization and exceptions in a single view.
  • Audit-ready reportingThe full trail is archived for inspections, insurance claims and client reviews.

05See it live

Watch a shipment move

A cryogenic shipment travelling from a Chicago clinic to a Dallas biorepository, tracked live on one map.

A short capture from the platform, using sample data.

06Who it helps

One platform, the right view for everyone

Everyone works from the same live record, in the way that suits them.

  • Dispatch and coordination

    Schedule collections, watch the map and see revenue accrue from one dashboard.

  • Operations

    Oversee fleet, storage and compliance, with audit-ready reporting and revenue projections.

  • Couriers

    Confirm pickups and handoffs by text or voice note. There is no new app to install.

  • Clinics and patients

    Secure status updates by email or SMS, with access to the custody trail and no calls to chase.

07The result

What it does for the business: Proven custody. Protected cargo. Revenue in real time.

What it does for the business

  1. Proven custody.
  2. Protected cargo.
  3. Revenue in real time.

Fewer disputes, faster billing and an audit trail that is always ready, so you can serve more clinics without adding more phone calls.

Talk to us

08How we deliver

From first call to a live fleet view

  1. 1
    Three people choosing a path
    Step 1

    Discover & Define

    We map your collection, transport and storage workflow, the rules you operate under, and the KPIs you bill and manage by.

  2. 2
    Business systems connecting into a single dashboard
    Step 2

    Integrate & Configure

    We connect your TMS, telematics, sensors and messaging into one live model.

  3. 3
    A team building a data system
    Step 3

    Build & Customize

    We tune plans, alerts, evidence checklists and billing rules to your service lines, then build your dashboards.

  4. 4
    Team being trained and supported
    Step 4

    Empower & Support

    We train dispatch, operations and couriers, and keep refining the system with you.

09Beyond IVF

Built for specialized logistics

The same platform adapts wherever the cargo is sensitive and the proof matters.

  • Biologics and lab specimens

    Temperature-sensitive samples with a documented custody trail from collection to lab.

  • Pharmaceutical cold chain

    Controlled-temperature distribution with excursion alerts and audit-ready records.

  • Tissue and organ transport

    Time-critical moves where location, condition and handoffs must be proven.

  • High-value freight

    Shipments where visibility, evidence and accurate billing protect the margin.

10Pricing

No surprises, just clear value

Most popular

Plan Annually

$77,000/year

We bring your 12-month BI vision to life with instant scalability.

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Plan Monthly

$7,000/month

A setup process and a straightforward monthly subscription fee.

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Plan Big

Custom

You dream it, we build it.

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Every plan includes

  • Embedded business consulting
  • Ontology 1st design
  • Data centralization and governance
  • Agentic use case design and deployment
  • Beautiful dashboards
  • Data platform architecture
  • Data platform implementation
  • Team enablement in AI and BI
  • Process design and automation
  • Data modelling in Excel

Frequently asked questions

What does it track on an IVF shipment?
Location, temperature readings and ETA, plus handoff confirmations, photos, manifests and consents. Everything is linked to one shipment record.
Do couriers need to install an app?
No. Couriers confirm pickups and handoffs by text, with photos and voice notes where needed, so there is nothing to install or learn.
Does it replace our transport management system?
No. It connects to your TMS and telematics and adds live visibility, evidence capture and billing on top of what you already run.
How does it handle compliance?
Each shipment carries checklists mapped to the rules that apply, such as FDA requirements for human tissue, DOT and PHMSA rules for liquid nitrogen transport, and patient privacy. The platform prompts each step and records the evidence. It supports your compliance process and does not replace your own legal and quality review.
What happens if the temperature drifts or a delivery is delayed?
The exception appears on the dashboard right away, the courier is prompted by text for status, and the clinic contact can be updated automatically.
Can clinics and patients see status?
Yes. They receive secure updates by email or SMS, with a link to the custody trail. What each person can see is controlled by role.
How is revenue tracked?
Fees accrue as events happen: collection fees, per-mile transport and daily storage. Rates follow your own price book, and operations sees running totals for each shipment and across the fleet.
Is our data secure?
Your data is protected with encryption and role-based access controls, and we offer flexible hosting options to meet your security requirements. Share your requirements early and we will scope the solution around them.

Ready to put every shipment on one map?

Book a free consultation and see your own shipments move through a live, provable chain of custody.

See It On Your Fleet